Was a client with multiple businesses and properties for 25 plus years. We had our 1st property claim, called office to report. Spoke to Becky, response, loss not covered and you have a $1.000.00 deductible. Her only problem, I was a seasoned claims professional with approx 20 years experience, tried to explain it was a covered loss. She stated she had 30 years experience and it wasn't. We had to demand she file the property loss. Claim was ultimately paid even though the assigned claims adjuster was very inexperienced and the loss had to be handled at management level . My problem is how many people might be taken advantage of by the same situation. My experience made it more difficult to be taken advantage of so make sure you do your home work. The agency was never really apologetic even though I was given false claims information and basically had to handle my own claim. Have since changed agency Beware!
I have been with the Dobina Agency for over 10 years and have nothing but positive things to say. They have gone above and beyond with claim handling and advise. More over I would hate for them to have a tarnished reputation due to one persons interpretation of their performance. People tend to only write reviews when they are upset. I am writing to give a well deserved pat on the back!
Dobina Insurance Agency is a US Insurance Agency based in Akron, Ohio. Dobina Insurance Agency is located at 3465 S Arlington Rd Suite B, Akron, OH 44312, USA.
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