Came in for 2:40 brow waxing appointment. Both girls had clients, so we waited 20 min. At 3pm, I asked when will someone will attend to my daughter. I was told that they have taken a walk in instead of her and next appointment available in 40 min. Absolutely incompitant staff at the beauty counters!
Had an issue with a purchase I made yesterday. After speaking with the general manager- Olga she was able to fix it! She is great at her job and I was provided excellent customer service. Thank you Olga!!
Great customer service! The general manager was nice. Great environment.
I‘m so done with this ULTA. They never take my coupons, never hand out samples and if you have coupons for free stuff they don’t have it. Yet they don’t give you anything else. Better off going to Sephora!!!
The cashier I had was a bit rude to me when filling out information for rewards even though I already had an account. She also became a bit angry when I had multiple coupons to use. I was a bit upset with the service but I got a good deal on the items I purchased.
Ulta Beauty is a US Hair Care Studio based in Akron, Ohio. Ulta Beauty is located at 3879 Medina Rd, Akron, OH 44333, USA.
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